Regulation
In order to make your stay as pleasant as possible, we invite you to carefully read the House rules and code of conduct. Upon confirmation of the booking, the following regulation is tacitly accepted.
Guests are invited to observe the following rules:
- Documents: All guests, including minors, are required to show a valid identification document (passport or ID) upon arrival, in order to complete the check-in and communicate their presence to the police authorities.
- Check-in: Check-in is possible from 02:00 pm to 10:00 pm. The rooms will be available after 02:00 pm, unless otherwise available. Communication of your estimated arrival time to our booking staff will be very much appreciated. Special needs must be reported in advance to the House Management but in no case will it be possible to check-in after closing time.
- At check-in you will be given a magnetic key card. The key must be left at the Reception every time you leave the House; in the event of damage or loss of the key, guests will be required to bear the cost of replacement (€30,00).
- On the day of arrival, guests are required to inform the Management of any anomaly or fault found in the room.
- Check-out: On the day of departure the rooms must be vacated no later than 10:00 am. Upon check-out, the guest must return both key card and TV remote control to the Reception.
- Luggage storage: available, free of charge, both before check-in and after check-out.
- Unregistered guests: It is absolutely forbidden to bring people who are not registered into the room; visits must be authorized by the Management; any guest must necessarily leave an identity document at the reception and it will be returned when leaving the hotel;
- If you wish to extend your stay beyond the check-out time, the additional fee for the late check-out is equal to 50% of the daily room rates. However, availability is subject to hotel occupancy and upon pre-authorization from the hotel Management.
- Payment methods: cash, debit and credit cards are accepted. Bank transfer only in case of advance payment before arrival (mandatory in case of group bookings). Please note, payment is required upon the check-in for the entire amount of the stay and no refund will be allowed in case of early departure.
- Tourist tax: € 6,00, per person per night, not included in the room rates. The House collects this tax on behalf of the Municipality of Rome. A copy of the regulation on said tourist tax is available at the Reception and can be provided upon request.
- Curfew (night-closing time): closing time is set before midnight. After midnight guests will not be able to access the facility. There are no exceptions other than the night of December 31st (closing at 02:00 am). Our House is closed from midnight until 6:15 am, therefore departure during the night is not allowed.
- Breakfast is served from 07:30 am to 09:30 am. Classic breakfast, included in the room price, consists of: fresh bread and fresh croissants, milk and coffee from the dispenser, cocoa, tea bags, yogurt, single-portion butter, single-portion biscuits, single-portion jam, single-portion Nutella or chocolate spread, single-portion honey, packaged snacks or croissants. Takeaway from the buffet tables is prohibited. For any needs, contact the dining room staff. Please report food intolerances and allergies when booking. For groups it is possible to request a continental breakfast which also includes: various cold cuts (mixed salami, ham, speck) and cheese with a supplement of €4,50 per person per day. The request for continental breakfast must be communicated at the time of booking.
- Guests are asked to use the utmost respect for the House decorum and furniture in the rooms.
- It is strongly recommended to avoid loud noises that may disturb the peaceful coexistence with other guests of the House. In particular, between 11pm and 7am, shouting, stomping, running and loud music is prohibited.
- Parents/teachers/chaperones are responsible for the actions carried out by the minors within the House. They are therefore required to supervise them, making sure they maintain correct behavior towards other guests and the House.
- The group leader/teacher will be informed of the rules of conduct that must be maintained during the stay. The leader must inform all members of the group of said rules.
- Any damage to the structure, objects or furnishings of the house and rooms will be charged to the person responsible for the damage.
- The Management declines all responsibility for any injuries to adults and minors, who must be accompanied by their parents and/or foster parents.
- The Management does not take any responsibility for belongings left unattended.
- In the event of suspension of the electricity supply from the energy company or water supply due to the aqueduct or other causes of force majeure, the Management declines all responsibility and is not required to provide refunds.
- A notice of the procedures to be followed by guests in the event of fire is provided in all guest bedrooms.
Prohibitions in addition to those already mentioned:
- Smoking is strictly prohibited inside the building and in the rooms.
- The use of gas cylinders, stoves, heaters, kettles and irons is not permitted in the rooms.
- Hanging clothes from windows is not allowed, as per municipal regulations
- Pets, even small ones, are not permitted inside the House.
Guest services:
- Reception is open from 7:00AM to 12:00AM. However, the House staff is always available in case of need.
- Rooms and bathrooms are cleaned daily. Towels and bed linen are changed every 3-5 days or on request.
- If the room is not vacated during cleaning hours or is excessively untidy (eg. clothes on the bed, various or personal objects on the floor), cleaning will not be carried out.
- A first aid kid (plasters, hydrogen peroxide, gauze, ice, etc.) for minor injuries is available at the Reception. To protect the health of the guests, the administration of any medicine by the staff (antipyretics, analgesics, etc.) is prohibited. In case of illness, the Management must be notified and, in agreement with the interested party, will evaluate the possible call to the emergency care.
- Free Wi-fi is available, access codes can be requested at the reception.
- The common TV room is always open to all guests.
- Our Chapel is open to guests from 7:00AM to 11:30PM. Mass can be attended on celebration days, or a private service can be arranged with the Management.
This regulation is available at the Reception; upon request you’ll receive a copy in paper format.
We thank you for choosing us and wish you a happy and pleasant stay.
The Management
